![]() If you have any questions or concerns, please let us know here on this thread or contact us at you. To make a claim you will use our support site and use the voucher code to claim a replacement here: To make a claim you will need to make file a claim through 505 here: įor purchasers in North America (SIEA). We have been handing those out for a while now, but if you are in this category and have not requested a code, you can do so here: įor purchasers in Europe (SIEE). ![]() Those who purchased before or did not get a code otherwise can contact us for a voucher code that will entitle them to the digital megapack and can be used to claim the physical replacement discs. Those who purchased the Megapack after should have been given a voucher at the time of purchase on your receipt. For claims outside of North America, 505 will be taking your information and processing your claims. Claims will be handled at no cost to you. For North America, we are handling these requests directly through our own store with help from our friends at IndieBox. We are going to use the voucher codes we have been using to provide the digital version to claim the physical replacement discs. This has taken WAY too long to be resolved but we have done everything in our power to make sure our fans get what they purchased. Please know that we have done our best to push as hard as we can for a quick and fair resolution to this issue. We understand that your purchase of the Megapack was a show of support by our fans, many of which already owned the game. Once again, our deepest appologies for this entire situation. ![]() We are now ready to accept claims for PS4 Megapack replacements. However, we are still committed to sending out voucher codes that can be redeemed digitally via PlayStation Store. **Update ** After providing replacement discs for a full year, we will no longer be able to send out discs for affected cases. **Update ** Vouchers are available only to the original purchase of the game and does not apply to used copies or copies sold through third party sellers. If yours is an original purchase, your best next step is to contact the store you had purchased from and request a refund. **Update ** Unfortunately after three years of providing codes to original purchases of the game, we have run out of vouchers.
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